Delivery Terms

1. Nature of the Product

MLSAC provides digital services and software licenses only. No physical goods are shipped.

2. Delivery Method

After successful payment confirmation from the payment processor or authorized distributor, the purchased subscription, license, or service access is automatically assigned to your account and becomes available in your Dashboard.

3. Delivery Time

In most cases, activation occurs instantly or within 1 to 5 minutes after payment confirmation.

In rare cases, delays may occur due to:

• payment verification procedures;
• temporary system maintenance;
• technical issues with third-party payment providers.

4. Completion of Delivery

Delivery is considered completed when:

• the subscription/license appears in your Dashboard; or
• the purchased service is activated and accessible through the control panel/API.

At this point, our delivery obligation is considered fulfilled.

5. Receipt Verification

Users may verify successful delivery in:

• the My Servers section of the control panel;
• the Dashboard billing/license page;
• API/license status endpoints where applicable.

6. Failed or Delayed Delivery

If your order is not delivered within 30 minutes after confirmed payment, please contact support through the MLSAC ticket system with your order details.

7. Customer Responsibility

Customers are responsible for providing accurate account information and ensuring that the correct account/server is selected before purchase.